Privacy Policy

Merkury Biz House ("MBH", "we", "us") is an Indian export and sourcing house for handcrafted products. This policy explains how we handle personal data collected through this website, primarily when you submit an enquiry.

When you submit the Request a Quote form, we collect the information you provide:

• Name
• Email address
• Business name
• Country
• WhatsApp number
• Product interest
• Order quantity
• Message (if you add one)

Our site also generates basic technical logs (such as pages visited and error logs) as part of normal server operation. We do not store raw IP addresses.

We use this information to respond to your enquiry, share relevant catalogues and quotations, and process orders you place with us.

If you are located in the European Union or United Kingdom, we process your data on the basis of the consent you give when submitting the enquiry form, and our legitimate interest in responding to business enquiries.

We do not sell your personal data. We only share it with service providers needed to run this website, such as hosting and email delivery providers, and — where you place an order — with logistics partners involved in shipping it.

Your data is processed in India.

We keep enquiry data for up to 24 months after our last contact with you, after which it is deleted.

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Withdraw your consent at any time
• Object to our processing of your data

To exercise any of these rights, contact us using the details in the Contact section below.

This website currently uses only essential functionality required for it to work, and does not use tracking or advertising cookies. This section will be updated if we add analytics in the future.

The embedded map in our footer is loaded only if you choose to show it. Once loaded, Google receives your IP address and may set its own cookies, governed by Google's privacy policy.

We take reasonable technical and organisational measures to protect the personal data we hold.

Our Request a Quote form uses Cloudflare Turnstile to help prevent automated spam submissions.

We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

If you have questions about this policy or how we handle your data, email us at divita@merkurybiz.com.